New Orleans East crime victim upset over NOPD response time

New Orleans East home invasion

NEW ORLEANS (WVUE) - Christie Thomas is still shaken by what unfolded early Saturday morning as she and her boyfriend slept in an upstairs bedroom.

“The man came down my sidewalk in front of my house, down my driveway and straight to my vehicle,” says Thomas.

Home surveillance cameras captured video of a man at first pulling on Thomas’ car door handle. He is then seen creeping around the home with a gun in his hand.

“So, he forces that fence open and he’s looking around, and cars are passing by now because it’s 5 a.m.,” says Thomas.

She says the gunman eventually used a wrench to pry open the back door of her home. She says he spent nearly 15 minutes inside as she was sleeping right upstairs. Thomas said the gunman got away with money and her car keys.

“Now, you can see because he’s looking to see how he’s going to get his car out of the driveway because we have a big truck blocking it with a fence,” says Thomas.

Video shows how the gunman crashed through a fence and even hit another vehicle when he took off.

“He squeezed a 2017 Nissan Maxima through this little area, knocking down the fence and the flower pot,” says Thomas.

Thomas called 911 that Saturday at 9 a.m. when she woke up, but she says investigators didn’t show up until the next day. She says she continued to call 911 and even tried calling the Seventh District police station for help, but she says no one seemed to care.

“It’s like, ‘We’ll get to you when we get to you.’ But if someone would have called because by lifeless body would have been on the steps, or if I would have taken the life of someone because you’re on my property, how quickly would they have come then?” says Thomas.

The NOPD released this statement about the incident:

“The call for the incident in the 4500 block of Camelot Drive was received and dispatched as a Code 1 call (routine call). The call was not a high priority call and did not require an immediate response. The supervisor on duty was notified the call was holding and the complainant called backed several times to notify she was still waiting. The call was received on Saturday, Oct. 20, at 9:07 a.m. The first unit was assigned on Sunday, Oct. 21, at 1:39 a.m. and arrived at 1:47 a.m. to investigate and document the incident. All emergencies and in-progress calls receives an immediate high priority response. Emergencies impacting human life will always take precedent. Non-emergency calls and report calls will have a higher wait time. In many situations, non-emergency calls can be handled over the telephone by the NOPD’s Alternative Police Response (APR) unit by calling 504-821-2222 , or by being filed electronically by the victim through NOPD Online (”

“I’m concerned because I’m not the only citizen living here. What if this happens to someone else and the response time is the same?” asked Thomas.

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