Cantrell’s plan to merge 9-11, 3-11 call centers up for discussion

Cantrell’s plan to merge 9-11, 3-11 call centers up for discussion
Source: FOX 8

NEW ORLEANS (WVUE) - Mayor LaToya Cantrell’s plan to merge two call centers was up for discussion Wednesday.

Cantrell’s plan to merge the 9-11 and 3-11 call centers was addressed before the Orleans Parish Communications Department.

This is the district’s first meeting since the plan was announced.

During the meeting, officials with the Orleans Parish Communications District voted unanimously to allow the agency to sign a Cooperative Endeavor Agreement with the city. This would allow the city to merge the 3-11 cal center with the 9-11 call center.

Currently, 3-11 operators are in City Hall, while the district houses 9-11 operations.

Cantrell said the merger could save $900,000.

Copyright 2018 WVUE. All rights reserved.