David C. from
Gretna writes:
"When IE7 crashes, a screen appears saying 'Windows Vista is collecting more information about the problem.' It takes several minutes and greatly annoys me. Is there a way to stop this?"ANSWERED Nov. 11 - If you are running Windows Vista Business, Vista Enterprise or Vista Ultimate, launch the local policy editor (
GPEDIT.msc)
in the
Run dialog box, then go to
Computer Configuration -> Administrative Templates -> System -> Internet Communication Management -> Internet Communication settings and enable the "Turn off Windows Customer Experience Improvement Program" policy. With Windows Vista Home Basic or Vista Home Premium, you can configure Windows'
Customer Experience Improvement Program settings in
Control Panel. Select "Classic View." Double-click the "Problem Reports and Solutions" icon and opt out of the program.
Joyce D. from
Bucktown asks:
"I have a netbook. It doesn't have a DVD drive. Can you tell me how I can access the optical drive on another computer so I can install software?"
ANSWERED Nov. 11 -
You can share a DVD drive over a network, but unless you're well-acquainted with Windows networking, there's a simpler solution. For under $40, the
ASUS USB CrossLink Cable lets you to share an Internet connection or an optical disk drive (ODD) between PCs. You can also sync and transfer data between two computers with ease. The unit also doubles as a USB flash drive. Another model, due out next month, is designed to work with both Macs and PCs, with either 2GB or 4GB storage. For more information, visit
ASUS.com.
