FOX 8 Defenders get results in canceled concert refunds

New Orleans, La.-- A New Orleans woman and a large St. Bernard Parish venue have been refunded money they were owed after a concert got canceled at the last minute.  The refunds, totaling hundreds of dollars, didn't come through until the FOX 8 Defenders jumped on the case.

The "Back in the Day" Jam Session that was supposed to feature artist Deniece Williams, best known for the song, "Let's Hear it for the Boy," got canceled at the last minute last month.

At least one concert customer who spent more than $200 on tickets didn't get her money back until the FOX 8 Defenders exposed what happened.  "She stated her name, told me who she was and said the concert was actually canceled because Deniece Williams actually had a one-day surgery and could not make it," said a New Orleans customer who didn't want to be identified.

The customer told FOX 8 she paid Anndrea Irons with WABB productions, the LLC presenting the show, $240 in cash.  Irons told FOX 8, personal emergencies delayed her being able to reimburse the customer more than a month and the St. Bernard Sigur Center, the venue in Chalmette that had been reserved for the concert.  The $500 deposit check from Irons and WABB couldn't be cashed because the account had been closed.  After the initial FOX 8 report, Sigur Center management said it finally received payment.

FOX 8 also reached out to the artist that was advertised to perform in the jam session.  An email from Deniece Williams' Entertainment group explained Williams wasn't even scheduled to perform at that concert and 'didn't know anything about it.'  FOX 8 asked Irons to respond, and she told FOX 8 she went through another booking agent for that act.  She also said it would be unprofessional to give out any more details.

Irons also told FOX 8, nearly 900 concert tickets were sold through an online site, which did reimburse customers.  She also said she's planning another concert for December.

The FOX 8 Defenders and volunteers with the National Council of Jewish Women are here to take your consumer concerns.  If you have one, call 1-877-670-6397.