ST. JOHN THE BAPTIST PARISH -St. John the Baptist Parish residents affected by Hurricane Isaac with serious unmet needs even after receiving state and federal disaster assistance can get additional help through a free, one-on-one support program. The program pairs survivors with a case manager whose sole job is to help them through the recovery process.
Administered by the Louisiana Department of Children and Family Services, the Disaster Case Management Program is now available to survivors in St. John, as well as the additional 25 parishes designated for Individual Assistance for the Hurricane Isaac disaster. The Federal Emergency Management Agency (FEMA) awarded an $8 million grant to the state to fully fund the program.
Catholic Charities Archdiocese of New Orleans is running the program, which ends August 29, 2014. Survivors may call 1-866-891-2210 between 8:00 a.m. and 4:00 p.m. Monday through Friday. After hours, they may leave a message for a return phone call.
The program helps survivors address unmet needs for longer-term housing, medical supplies, food, clothing, affordable furniture, crisis counseling and much more. FEMA's volunteer agency liaisons are providing case managers with training on the agency's protocols to ensure a smoother path for survivors and their case managers.
"Sometimes survivors need a little extra help navigating the system, and it's important for the whole recovery community to support and empower them," said Federal Coordinating Officer Gerard M. Stolar of FEMA. "Disaster case managers are capable, understanding professionals who can put survivors together with the right resources to meet their specific recovery needs."
In the program, case managers assess hurricane survivors' unmet needs and help them develop a goal-oriented plan for recovery. Case managers then match survivors' essential needs to available resources in the area, monitor their progress toward reaching recovery goals and, when necessary, offer survivor advocacy.
The program is also available to Hurricane Isaac survivors in Allen, Ascension, Assumption, East Baton Rouge, East Feliciana, Iberville, Jefferson, Lafourche, Livingston, Morehouse, Orleans, Plaquemines, Pointe Coupee, St. Bernard, St. Charles, St. Helena, St. James, St. Martin, St. Mary, St. Tammany, Tangipahoa, Terrebonne, Washington, West Baton Rouge and West Feliciana parishes.