BATON ROUGE, LA (WVUE) - State Attorney General Buddy Caldwell has announced that Louisiana T-Mobile customers may be eligible for a refund.
Caldwell, Attorney Generals from 49 other states, the Federal Trade Commission and the Federal Communications Trade Commission have reached a compromise with T-Mobile USA, Inc. to refund customers amid allegations that they used the practice known as "mobile cramming."
The alleged "mobile cramming" occurred when customers were charged for third-party texting services such as horoscopes, trivia and sports scores that had not been authorized.
The settlement requires T-Mobile to directly refund customers or allow them to put the money towards any debt that is owed to T-Mobile.
Louisiana customers are urged to submit claims under T-Mobile's Premium SMS Refund Program where customers will be given the opportunity for a full refund.
To submit a claim or to find out more information about the refund visit www.t-mobilerefund.com.