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Energy bill assistance available to eligible Orleans Parish residence


Energy bill assistance is available to eligible Orleans Parish residents.

Total Community Action, Inc. will host several Super Low Income Home Assistance Days for residents of Orleans Parish in need of utility assistance.

The events will take place from Monday, January 12 through Friday, January 16, 2015 at several locations. TCA will be providing all LIHEAP services on a first- come, first-served basis. No appointments are required.

To be eligible for Regular LIHEAP services client cannot have received assistance in the last six month or have been seen after July 11, 2014. To be eligible for CRISIS LIHEAP, clients cannot have received assistance in the last twelve months or have been seen after January 11, 2014.

The Low Income Home Energy Assistance Program (LIHEAP) is designed to help low-income households pay their heating and cooling bills as well as increase their energy self-sufficiency. The program targets people with the lowest income and the highest energy cost based on income and family size. Payment is made directly to the utility provider on behalf of the recipient.

TCA will assist families at the following locations until all available service slots have been exhausted, doors open at 9:00 a.m.:

Monday, January 12, 2015

Senior Day (over 60)

Lower Ninth Ward

St. David Head Start

1230 Caffin Avenue

Tuesday, January 13, 2015

New Orleans East

Household of Faith

9300 I-10 Service Road

Wednesday, January 14, 2015


Cutoff NORDC Center

6600 Belgrade Street

Thursday, January 15, 2015


Sojourner Truth

2200 Lafitte Street

Friday, January 16, 2015


John P. Lyons Center

624 Louisiana Avenue

Utility assistance will be given on a first-come, first-served basis. No appointments are required.

To be seen recipients must have all required documentation:

1. Picture I.D.

2. Social Security or legal proof (All members of the household)

3. Proof of Residence

a. Non- Public Housing: Deeds, Homestead Exemption, Lease, or Rent Receipts

b. Public Housing & Section 8: Resident Worksheet (Full 2 pages from HANO office)

4. Proof of Income ALL INCOME MUST BE REPORTED. *If you have no income, please provide a contribution letter with picture ID of person contributing (The contributor cannot be a LIHEAP recipient) **

a. Last four Consecutive Check Stubs, Private Pension, or Unemployment

b. Benefits Award Letters 2015 (Social Security/ Veterans Pension),

c. Self-Employed ~Prior Tax Years Return

5. Food Stamp Print Out (Issuance must be within 30 days)

6. Energy Bill Print Out

7. Any household member 18 or older must be present unless on food stamp print out

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