(WVUE) - Two cell phone providers agree to pay millions back to their customers after allowing phony charges on monthly bills.
Both Verizon Wireless and Sprint will pay victims back after billing customers for services they didn't sign up for, a process known as "mobile cramming."
Louisiana Attorney General Buddy Caldwell's office says “Sprint will pay $68 million and Verizon will pay $90 million. Of these amounts, Sprint and Verizon are required to provide $50 million and $70 million, respectively, to consumers who were victims of cramming. Sprint will pay $12 million to the states and $6 million to the federal government. Verizon will pay $16 million to the states and $4 million to the federal government.”
If you think you were a victim of "cramming" you must submit a claim online. Use the following links to submit your claim:
Verizon claims: www.CFPBSettlementVerizon.com