NEW ORLEANS (WVUE)
The FOX 8 Defenders saved consumers nearly $49,000 in February. Volunteers with the National Council of Jewish Women who staff our consumer advocacy program answered 215 calls and emails last month.
Volunteers helped resolved a variety of complaints, including a prepaid funeral arrangement that couldn't be honored due to circumstances after the funeral home closed. The FOX 8 Defenders put the elderly woman and her family in touch with the state agency that regulates funeral homes, and another location honored her $12,000 prepaid service arrangement.
If you've got a consumer concern, call the FOX 8 Defenders staffed with volunteers from the National Council of Jewish Women at 1-877-670-6397 or fill out an online complaint form.