Some residents shocked by huge water bills for July

Some residents shocked by huge water bills for July

NEW ORLEANS, LA (WVUE) - Some New Orleans residents are expressing outrage over what they say are dramatically higher water bills.

The FOX 8 Defenders have learned that several Lakeview residents were shocked to open their most recent bills, which more than doubled in some cases.

A July bill for $185 shows one homeowner's water usage is more than four times his average, and the homeowner tells us his family was out of town part of the month.
Another resident, Becca Owen, said her bill skyrocketed from an average of $90 a month to more than $260 in July.

"Just this last month," Owen said. "It's been pretty consistent. We've been here about three years now and it's been about the same every month until this month."

She said the Sewerage and Water Board told her it was an "estimated reading" because they couldn't find her meter. Owen said there's never been a problem reading the meter before.

"I don't know about the people next to us, but I know some of our neighbors on the Next Door app," Owen said. "A lot of people have been having the exact same issue seeing double, triple some almost quadruple water bills just for this past month, so it's been something that happened all of a sudden."

The Defenders reached out to the Sewerage and Water Board for comment. They tell us they're not aware of a widespread issue and would need specific addresses to look into each individual case.

If you've got a much higher than normal water bill, call the FOX 8 Defenders staffed with volunteers from the National Council of Jewish Women at 1-877-670-6397 or fill out our online complaint form.

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