Entergy customers free to use power as normal

NEW ORLEANS, LA (WVUE) - Entergy customers are now free to use their power normally after a request was made to reduce electricity usage Thursday morning.

Entergy customers were asked to reduce their electricity usage on Thursday between 5 a.m. and 11 a.m. The conservation notice has now been lifted.

The Midcontinent Independent System Operator made the unusual request because use of electricity could exceed available generation, due to higher than expected demand for power and unexpected power generator outages within the MISO southern territory, according to a news release issued by Entergy.

MISO is working to bring on additional generation in the area, according to Entergy.

The higher than expected demand was due to the unusually cold temperatures that moved into the territory over the past few days.

"We apologize for any inconvenience," said Dennis Dawsey, Entergy's vice president for customer service in Louisiana. "The arctic blast is driving up electricity usage. This is an unusual situation MISO is working to correct as soon as possible." Dawsey added that the request does not apply to elderly customers or those with special health concerns.

Entergy New Orleans, LLC is an electric and gas utility that serves Louisiana's Orleans Parish. The company provides electricity to more than 198,000 customers and natural gas to more than 106,000 customers.