Customer sues L.L. Bean over return policy - FOX 8, WVUE, fox8live.com, weather, app, news, saints

Customer sues L.L. Bean over return policy

Customer sues L.L. Bean over return policy

A customer taking L.L. Bean to court calls the store's return policy change "deceptive and unfair." (Source: llbean.com) A customer taking L.L. Bean to court calls the store's return policy change "deceptive and unfair." (Source: llbean.com)
L.L. Bean posted on Facebook February 10 plans to change its policy. (Source: facebook.com/llbean) L.L. Bean posted on Facebook February 10 plans to change its policy. (Source: facebook.com/llbean)
NEW ORLEANS, LA (WVUE) -

A shopper hopes taking a national clothing store to court will get the store to change its decision to change its return policy.

L.L. Bean's old return policy suggests there are no conditions for returns. It also suggests customers don't need to make returns within a certain time period. 

The retailer announced February 10 plans to change its unlimited return policy. It claims the change is necessary to stop some customers from abusing the policy.

The customer taking L.L. Bean to court calls the change "deceptive and unfair." He's seeking class-action status.

L.L. Bean has not responded to our request to comment on the lawsuit.

Copyright 2018 WVUE. All rights reserved.

Powered by Frankly