Smartphones are complex devices designed to make our lives easier, but sometimes they end up causing frustration instead. We’re impressed by the iPhone 8 and the iPhone 8 Plus, but they’re not perfect. While Apple’s devices are generally well made and smooth-running, things can — and do — go wrong from time to time. We’ve gathered together some notable issues with the latest iPhone 8 Plus and common iPhone 8 problems here, along with advice on how you might deal with them.
We use our iPhones so much that battery life can be a problem, but in theApple supportforum, some people have been complaining about unusual, rapid battery drain. We found that our iPhone 8 drains quite quickly when playing AR games, but generally the battery life is pretty good. If you’re suffering with an iPhone 8 battery that drains quickly, here’s what to try:
You may have seen some reports about iPhone 8 Plus batteries swelling up and causing the screen to detach from the body of the device. The first report, picked up by TNW seems to have centered on an iPhone 8 Plus in Taiwan, but MacRumors has since reported a few more similar incidents in Japan, Canada, and Greece. It’s not clear how widespread the issue is, but it appears to be a relatively rare occurrence.
Several iPhone 8 and 8 Plus owners have been complaining about a crackling earpiece during calls. A repetitive, intermittent static sound or distortion makes it difficult to hear properly during normal calls and FaceTime calls. The problem has popped up on the Apple support forum, on Reddit, and elsewhere.
If you load up the App Store and find that it just repeatedly refreshes every few seconds, then you are not alone. We encountered this problem on our iPhone 8 review unit, but it has been reported elsewhere and it doesn’t seem to be confined to Apple’s latest devices.
There have been a few reports on the Apple forums about the iPhone 8 or iPhone 8 Plus becoming unresponsive and freezing on the lock screen or the home screen. Unusually, in a few of these cases, some of the hardware buttons and certain gestures still work, but everything else is frozen.
If you find that your iPhone 8 or iPhone 8 Plus is getting very warm, or even hot, to the touch, then there’s generally no reason to panic. We found that our iPhone 8 got very hot when playing AR games, but it can also get warm when you’re first setting it up, restoring a backup, or using GPS and a game simultaneously, like with Pokmon Go. If it gets too hot, the iPhone 8 is designed to disable certain features, like the flash, display a temperature warning on screen, and shut itself off.