911 service restored in New Orleans, other areas still having difficulties

Published: Aug. 30, 2021 at 5:42 AM CDT|Updated: Aug. 30, 2021 at 11:10 AM CDT
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NEW ORLEANS (WVUE) - Officials say 911 emergency services have been restored in the City of New Orleans.

New Orleans residents are now asked to resume calling 911 for emergencies and 504-658-229 for non-emergencies.

However, 911 services are still out in other areas affected by Hurricane Ida. Multiple cell phone providers are having difficulties routing calls through their 911 system.

Officials with the Jefferson Parish Sheriff’s Office are asking as providers work through this, that residents call the administrative number for the 911 center at 504-227-1400 if needed.

Deputies have also returned to the street and are currently patrolling and trying to determine the accessibility of roadways. They encourage everyone to remain sheltered at this time as unnecessary travel is dangerous given the current roadway conditions.

The St. Bernard Sheriff’s Office 911 phone lines and non-emergency line (504) 271-2501 are currently down due to an AT&T outage issue following Hurricane Ida.

St. Bernard Parish residents who need emergency assistance should call the following numbers until further notice:

(504) 579-4888

(504) 442-5739

(504) 784-3087

The Tangipahoa Parish Sheriff’s Office is also reporting that their 911 lines are down as well and the temporary number is 985-748-3246.

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