Entergy: Balloons caused power outage initiating boil advisory

Published: Sep. 24, 2015 at 4:50 PM CDT|Updated: Sep. 24, 2015 at 5:24 PM CDT
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NEW ORLEANS (WVUE) - Entergy New Orleans says the outage caused in the Carrollton area Wednesday night was caused by metallic balloons making contact with electrical lines.

After a power surge caused a pressure drop at a treatment plant, the Sewerage and Water Board of New Orleans issued a precautionary boil water advisory for the east bank of New Orleans around 9 p.m.

Entergy says it is pulling data from its substations as well as data from the power quality meter that serves the S&WB.

This data will tell us whether or not those feeders experienced a brief power fluctuation outside of industry standards," Entergy New Orleans said in a statement. "We have offered to work with the S&WB in the past and are committed to sharing this data with them so they can further improve their facilities and avoid future problems."

The executive director of the S&WB said this boil advisory is just a precautionary measure after two water pipes stopped working, causing the water pressure to drop.

The pipes are working again and the water pressure has returned to normal.

It is likely this advisory will be in effect for the next 24 hours while the water is being tested.

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