Cruise passengers give mixed reviews after ship has propeller trouble

Cruise passengers give mixed reviews
Published: Dec. 1, 2017 at 2:33 AM CST|Updated: Dec. 1, 2017 at 3:32 PM CST
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NEW ORLEANS, LA (WVUE) - The Carnival Triumph's slower pace due to a propeller problem upset some and excited others on board.

"It was scary because we didn't know what was happening," passenger Sherry James said.

"It was like getting to stay the day for free. It was amazing," passenger Caleb Millagan said.

The Triumph docked at the Port of New Orleans around 5:15 p.m. Thursday, more than 12 hours later than its original docking time.

Passengers say they were told the ship experienced engine problems in the Gulf of Mexico while traveling back to New Orleans after disembarking from the city on Nov. 25.

Carnival spokesman Vance Gulliksen said 3,163 people were on board.

The delay caused Carnival to cancel the cruise set to sail Thursday afternoon.

Ashante Williams said she was notified by Carnival on Wednesday that her cruise was canceled. She and her family changed their vacation plans at the last minute and bought a hotel room in Biloxi.

"It's not Cozumel. It's not Mexico. We are not sitting on a beach because it's raining out here in Biloxi, but we did get a hotel room last night, and we drove in last night, but it's not anything like sitting on a boat, I can guarantee you that one," Williams said.

Gulliksen said the Triumph will undergo repairs in Mobile, Alabama, and that Thursday's canceled cruise is the only cruise that will be affected by the technical issues.

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