Entergy: No customer or employee data compromised after 'cyber incident'

Entergy: No customer or employee data compromised after 'cyber incident'

NEW ORLEANS, LA (WVUE) - Entergy Corporation released a statement Tuesday regarding issues that were detected by it's corporate network cyber-security monitoring systems.

According to the report, the issue did not impact safety, grid reliability, operations, or data.

Entergy said the effects were isolated to the internal corporate IT network and some employee devices. Those devices included laptops and desktops.

The report went on to say that there was no evidence that any employee or customer data was compromised during the detected activity.

"There is no impact on grid reliability or employee or public safety. The systems used to operate Entergy’s nuclear and other power plants, transmission and distribution systems are on separate networks, and are not impacted by this issue," -Entergy 

Customers may experience slower than normal system response times when calling or logging into their accounts, but may still report outages and emergencies, according to Entergy's website.

“We greatly appreciate our customers’ and employees’ patience as we continue to remedy the situation,” said Paul Hinnenkamp, executive vice president and chief operating officer. “We have implemented our security response process, taking proactive steps to not only further contain the impact of this cyber incident, but also identify the cause.”