Entergy blames Tuesday's major Uptown power outage on hot weather

Updated: May. 16, 2018 at 7:51 PM CDT
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NEW ORLEANS (WVUE) - Entergy officials released a statement Wednesday evening explaining that hotter-than-normal temperatures is what caused Tuesday's major power outage in Uptown New Orleans. The outage affected 21,000 customers.

The following is the statement from Entergy:

A breaker tripped at a substation serving the Uptown area Tuesday afternoon while crews were performing a scheduled reliability project.  As part of the scheduled reliability project which began more than a week ago, Entergy New Orleans shifted load to another transformer. The transformer was able to handle the additional load until Tuesday when the load increased in part due to the hotter-than-normal weather experienced in the area. Crews were on the scene to safely restore power to 21,000 customers affected by the outage through field switching within 45 minutes. The remaining 2,700 customers were restored at 4:59 p.m.  ENO performed additional field switching to mitigate this issue going forward and will continue to monitor system conditions and respond appropriately.
Entergy New Orleans has a reliability program and a storm hardening program, both of which have been filed with the New Orleans City Council.  From 2016 to 2018, including planned expenditures in 2018, we have spent or will be spending over $50 million to improve the distribution system.

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