NEW ORLEANS, LA (WVUE) - It's no secret Lakeview has its share of potholes, but neighbors complained that for months, one of the more well-traveled streets had become dangerous.
Many people drive Argonne Boulevard because there's only one stop sign between Harrison Avenue and Robert E. Lee. In spots, it had become a rough ride during the day. At night or during a storm, it was even worse, explained homeowner Joelle Finley.
"When it rains, of course, and you can't see because everything is flooded and it fills up with water, so it's even more dangerous for cars to go by," Finley said.
There was no avoiding the potholes along the 6600 block, and Finley said some drivers even bottomed out.
It all started back around Christmas with a sewage problem and calls to the Sewerage and Water Board.
"They (S&WB) finally came out around Christmastime, dug a hole and left it there - 6 foot deep of raw sewage," homeowner Brock Neuenhaus said.
"They opened the sewer, and they left the sewer open at the curb until March," Finley said.
In repairing the sewer line in March, neighbors say crews had to dig up Argonne in both directions. For four months, drivers have tried to dodge holes or fallen in them. Finley explained she's gone down the list in reporting their concerns. First she called the Sewerage and Water Board and then the City Council. She said she even communicated with a mayor's office liaison at the local library branch.
"It's kind of this void of no one to talk to," Neuenhaus said. "Again, you know, it goes back to the Sewerage and Water Board, and then goes into the black hole. So then I said, Shelley Brown, and here you are! Thank you so much for coming out," Finley said.
It appeared the potholes' biggest drop-off was right around 8 inches. Since it's one of Lakeview's busier streets, the FOX 8 Defenders jumped on the call for action and contacted the Sewerage and Water Board the next day. Within 24 hours, crews had begun repairs. First they graded both sides of the street, and then this week, started to pour the actual concrete.
Finley is thrilled. Now she's hoping she'll see action on another nearby section where crews repaired a different sewer issue in March, but left the sidewalk and part of the street torn up.
When the Sewerage and Water Board repairs a sewer problem, we asked what's the process to put the road that gets torn up back together? Because again, in this case, the street has been torn up for four months.
"In general, the Sewerage and Water Board repairs are done in phases and prioritized with the health and safety of New Orleanians in mind," Sewerage and Water Board Press Secretary D'Seante Parks said in an email. She also said crews would place more concrete on Monday, and Argonne Boulevard should fully open next Wednesday, pending weather.
The FOX 8 Defenders staffed with volunteers from the National Council of Jewish Women also field consumer complaints at 1-877-670-6397 or you can fill out an online complaint form.