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FOX 8 Defenders

  • Defenders Complaint Form

Top Story

Tangipahoa Parish homeowner concerned about Entergy project feet from his backyard

Tangipahoa Parish homeowner raises concerns over Entergy project just feet from backyard

Updated: Sep. 18, 2026 at 5:49 PM CDT
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By Meg Gatto
A Tangipahoa Parish homeowner says he’s furious about an Entergy project taking place just feet from his backyard. He reached out to the FOX 8 Defenders for help as the utility says it’s simply trying to help customers across the state.

FOX 8 Defenders

Grass overtakes Holy Cemetery in New Orleans.

Loved ones say the city-owned cemetery has fallen into neglect

Updated: Sep. 17, 2026 at 11:32 PM CDT
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By Chris Welty
Families, preservationists push for partnerships to restore Holt Cemetery

Top Story

Homeowner says contractor left tree debris in her yard for nearly a month

FOX 8 Defenders help elderly woman after tree debris left in her yard for nearly a month

Updated: Sep. 4, 2026 at 5:17 PM CDT
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By Meg Gatto
An elderly, disabled woman credits the FOX 8 Defenders with reaching out to city leaders, getting her help. It comes after a tree company left behind a mess in front of her Algiers home.

FOX 8 Defenders

The Sewerage and Water Board makes repairs at Rayne Drive and Churchill Drive.

Neighbor credits swift action after contacting the FOX 8 Defenders

Updated: Sep. 1, 2026 at 5:39 PM CDT
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By Chris Welty
A Gentilly water leak was capped and repairs began after a resident contacted the FOX 8 Defenders following nearly a week without a fix.

FOX 8 Defenders

Sewage-filled Hollygrove hole fixed one day after FOX 8 Defenders report

Hollygrove sewage hole filled after Fox 8 Defenders report

Updated: Aug. 29, 2026 at 11:09 PM CDT
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By FOX 8 Staff
Hole on Fig Street was left exposed for more than a month, neighbors say

Top Story

Crews began work on Amelia Street one day after a FOX 8 Defenders report exposed the hole and...

Sewerage & Water Board fills in Central City hole after neighbors’ complaints | FOX 8 Defenders

Updated: Aug. 24, 2026 at 6:47 PM CDT
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By Meg Gatto
The New Orleans Sewerage and Water Board fills in a six foot deep hole that it left on a Central City street for over a year. The work came just one day after the agency told FOX 8 it wouldn’t immediately fix what neighbors called a public safety risk.     

Top Story

Amelia St. residents concerned a child could fall into hole, caused by Sewerage & Water Board

Neighbors concerned about 6-foot-deep hole on Amelia Street left by Sewerage and Water Board

Updated: Aug. 20, 2026 at 11:11 PM CDT
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By Meg Gatto
he New Orleans Sewerage and Water Board dug a hole on Amelia Street, stretching approximately 10 feet wide and six feet deep. But more than a year later, the agency says it won’t fill it in until a nearby homeowner takes action on their property.

FOX 8 Defenders

New owner of Parc Fontaine apartments vows changes to improve tenants lives

New owner of Parc Fontaine apartments vows changes to improve tenants’ lives

Updated: Aug. 17, 2026 at 6:19 PM CDT
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By Meg Gatto
The new owner of the Parc Fontaine apartments in Algiers vows to do right by tenants.

FOX 8 Defenders

New owners of The Willows plan on 24-month revitalization plan for the project.

New Willows owners plan on 24-month renovation project

Updated: Jul. 28, 2026 at 10:21 PM CDT
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By Andrés Fuentes
The Lee Adrion Company plans on a major refurbishment project for the apartment complex in New Orleans East.

Investigations

Former Willows tenants could be eligible for money after settlement | How to file a claim

Updated: Jul. 17, 2026 at 5:36 PM CDT
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By Meg Gatto
If you lived at The Willows Apartments in New Orleans East, you may be eligible to get money back for the rent that you paid.
Radar
Radar

Top Story

After a Sewerage & Water Board crew damaged a New Orleans woman's fence, a local man stepped...

Good Samaritan repairs elderly woman’s damaged fence

Updated: Jun. 25, 2026 at 10:43 PM CDT
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By Meg Gatto
An elderly New Orleans homeowner is grateful after a Good Samaritan repaired the fence she says a Sewerage and Water Board crew damaged, saving her money for cancer bills.

Top Story

Demolition resumes at DeGaulle Manor

FOX 8 Defenders: Demolition resumes at DeGaulle Manor

Updated: Jun. 23, 2026 at 7:21 PM CDT
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By Meg Gatto
Demolition resumes two years after our FOX 8 Defenders report first highlighted residents’ concerns about the property.

FOX 8 Defenders

Fox 8 Defenders: Willows tenants must move out as new owner plans major renovation

Tenants at The Willows must move out as new owners plan major renovation

Updated: Jun. 12, 2026 at 10:59 PM CDT
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By Meg Gatto
All tenants at The Willows in New Orleans East must move out next week as new owners begin plans to transform the troubled apartment complex.

FOX 8 Defenders

New Orleans homeowner says the utility won't fix her front yard fence after a crew damaged it

81-year-old homeowner says Sewerage and Water Board crew damaged fence, then denied claim

Updated: Jun. 5, 2026 at 12:19 AM CDT
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By Meg Gatto
An 81 year old cancer patient says a Sewerage and Water Board crew fixing a leak damaged her wrought iron fence. She filed a claim but after months of waiting, the utility denied it.

Top Story

Civic Source, an online platform through which investors could bid on government-ordered...

St. Bernard Parish cut ties with online auction company as investor seeks answers

Updated: May 21, 2026 at 12:25 AM CDT
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By Meg Gatto
St. Bernard Parish cut ties with CivicSource, but unresolved property sales remain. One homeowner says he is out thousands and still waiting for answers.

FOX 8 Defenders

Civic Source, an online platform through which investors could bid on government-ordered...

More consumer complaints lodged against online auction platform

Updated: May 8, 2026 at 8:40 AM CDT
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By Meg Gatto
An online auction platform used by people on both sides of the lake faces more consumer complaints. We first told you last month about CivicSource and the civil lawsuit filed against it. Now, we’re learning the St. Tammany Parish District Attorney is also looking into the company.

FOX 8 Defenders

Civic Source, an online platform through which investors could bid on government-ordered...

Investors question New Orleans-based company after bidding on properties

Updated: Apr. 7, 2026 at 10:45 PM CDT
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By Meg Gatto
CivicSource customers say they aren't getting titles and deeds after winning bids

Top Story

Fox 8 Defenders: The Willows Pt. 2

Willows Apartments sold at auction to new owner

Updated: Mar. 20, 2026 at 8:29 PM CDT
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By Meg Gatto
A new owner holds the keys to The Willows apartments in New Orleans East. The long troubled complex was auctioned off Friday, four years after the FOX 8 Defenders first started investigating the property and the complaints from residents about their deplorable living conditions.

FOX 8 Defenders

Legal action against north shore company Tren Solar has followed after series of Fox 8...

Attorney General’s office takes legal action against solar panel company after Fox 8 reports

Updated: Feb. 9, 2026 at 10:40 PM CST
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By Meg Gatto
Customers in Louisiana and Mississippi said their solar panel systems never worked

Top Story

Fox 8 Defenders: Willows apartments fail to sell at auction

New Orleans East’s troubled Willows Apartments fail to sell at auction with $5M starting price

Updated: Jan. 30, 2026 at 5:24 PM CST
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By Meg Gatto
The Willows apartment complex, in New Orleans East, went up for public auction Friday. Despite no one bidding on the property, which has been the subject of a number of FOX 8 Defenders investigations, community stakeholders say they’re hopeful someone will take over soon and clean up the place.

Top Story

Crews hard at work transforming Touro Shakspeare Home

FOX 8 Defenders: Renovation phase begins on old Touro Shakspeare Home

Updated: Jan. 15, 2026 at 4:58 PM CST
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By Meg Gatto
A major milestone Thursday for a long abandoned historic site in Algiers. Crews launched the renovation phase of a project meant to breathe new life into the old Touro Shakspeare Home, the subject of a number of FOX 8 Defenders reports.

Top Story

After living at The Willows apartments in New Orleans, a single mom and her three kids have...

FOX 8 Defenders: Single mom getting back on her feet after living at The Willows

Updated: Dec. 11, 2025 at 10:15 PM CST
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By Meg Gatto
A single mom, once living in deplorable conditions in New Orleans East gets back on her feet, just in time for the holidays.

FOX 8 Defenders

FOX 8 Defenders: Manager of Spring View Medical Clinic speaks out

Class action lawsuit filed against men’s clinic owners

Updated: Nov. 12, 2025 at 10:41 PM CST
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By Meg Gatto
The owners of a Metairie men’s clinic that closed without warning now face a class action lawsuit.

FOX 8 Defenders

Two New Orleans women say they were victims of an air-conditioning scam by someone claiming to...

Fox 8 Defenders: New Orleans women say they were victims of A/C scam

Updated: Nov. 4, 2025 at 10:21 PM CST
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By Meg Gatto
Entergy New Orleans warns it sells nothing door-to-door

FOX 8 Defenders

An Uptown New Orleans resident struggles with wheelchair access as a persistent water leak...

Double amputee forced to navigate flooded Uptown street for weeks

Updated: Oct. 13, 2025 at 10:28 PM CDT
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By Gabby Killett
Fox 8 Defenders find wheelchair access disappears on Fern Street

News

Combating Carbon

New federal warning: Keep generators 25 feet from homes

Updated: Oct. 9, 2025 at 12:07 AM CDT
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By Meg Gatto
A new federal report urges homeowners to place stationary generators at least 25 feet from their homes, following a study that revealed dangerous carbon monoxide poisonings in Southeast Louisiana after Hurricane Ida.

FOX 8 Defenders

Crews are hard at work refurbishing the massive Touro Shakspeare Home in Algiers.

Work underway to refurbish old Touro Shakspeare Home in Algiers

Updated: Sep. 23, 2025 at 10:44 PM CDT
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By Meg Gatto
One supporter credits the Fox 8 Defenders for helping to make it happen

FOX 8 Defenders

New Orleans' Sewerage & Water Board cordoned off a portion of sidewalk where raw sewage...

Tenants of Mid-City property say city dragging feet on ending sewage backups from open pipe

Updated: Sep. 23, 2025 at 6:52 PM CDT
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By Thanh Truong
Raw sewage has been bubbling up regularly in yard of Palmyra Street house

FOX 8 Defenders

FOX 8 Defenders: Residents beg for help with Algiers street

Algiers residents say street disrepair blocks emergency access

Updated: Jul. 27, 2025 at 8:57 PM CDT
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By Meg Gatto
Algiers residents say crumbling street blocks emergency access; city hasn’t responded for years.

FOX 8 Defenders

A bag covers a hole in Dijon Terricks' kitchen inside The Willows apartments.

Moreno pushing for criminal charges against owner of The Willows apartments

Updated: Jul. 1, 2025 at 10:34 PM CDT
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By Meg Gatto
Tennessee-based nonprofit appears to have abdicated maintenance responsibility

Top Story

Former employee of Tren Solar speaks out as homeowners try to track down company for answers

Louisiana AG looking into Tren Solar after complaints, Arkansas ban surfaces

Updated: Jun. 24, 2025 at 9:31 AM CDT
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By Meg Gatto
The Louisiana Attorney General is investigating Tren Solar after the company abruptly shut down, leaving customers with non-working solar panels and unpaid loans

Top Story

Fox 8 Defenders: Foreclosure paperwork filed against Willows apartments

Foreclosure paperwork filed against Willows apartments

Updated: Jun. 6, 2025 at 8:28 PM CDT
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By Meg Gatto
A local bank has filed for foreclosure against The Willows apartments in New Orleans East. The property has been the subject of numerous FOX  8 Defenders reports detailing what residents called deplorable living conditions. Now, Whitney Bank says the non-profit that owns The Willows hasn’t paid back millions in bond money.

FOX 8 Defenders

Tren Solar customer Bill Rose paid thousands for a solar energy system for his home in...

Former employee of Tren Solar speaks out as homeowners try to track down company for answers

Updated: May 22, 2025 at 12:28 AM CDT
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By Meg Gatto
In March, Tren Solar co-founder Reyn Rogers was arrested in Acadia Parish for residential contractor fraud

FOX 8 Defenders

A Mississippi man has asked the Fox 8 Defenders for help after a company hired to install...

Mississippi man details concerns with solar panels after Louisiana company he purchased from seems to have vanished

Updated: May 7, 2025 at 11:01 PM CDT
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By Meg Gatto
Customer on hook for $100,000 in solar panels that don't work

FOX 8 Defenders

Scammers impersonating law enforcement or ankle monitoring company personnel have duped...

Ankle monitor scammers preying on inmates’ families, authorities warn

Updated: Apr. 30, 2025 at 10:45 PM CDT
|
By Andrés Fuentes
Some victims have been scammed out of thousands of dollars

FOX 8 Defenders

Patricia Ginart sits in a wheelchair outside of her home in New Orleans.

Fox 8 Defenders: Disabled New Orleans woman says city’s roadwork is leaving her stranded at home

Updated: Mar. 18, 2025 at 5:56 PM CDT
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By Thanh Truong
A city spokesperson said construction could last many more weeks

News

Sewerage and Water Board Executive Director Ghassan Korban addresses the city council on April...

Ghassan Korban resigns as head of SWBNO

Updated: Feb. 3, 2025 at 3:08 PM CST
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By Meg Gatto and FOX 8 Staff
Ghassan Korban will step down as executive director of the Sewerage and Water Board of New Orleans (SWBNO) on May 2

Top Story

Raw sewage backs up into homeowner's front yard

Sewerage and Water Board responds to years-long sewage backup in New Orleans East

Updated: Jan. 29, 2025 at 11:44 PM CST
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By Meg Gatto
Sewerage and Water Board addresses years-long sewage backup in New Orleans.

FOX 8 Defenders

Vacant home owned by Orleans sheriff's office burns

Vacant home owned by Orleans Sheriff’s Office goes up in flames after years of safety warnings

Updated: Jan. 13, 2025 at 8:25 PM CST
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By Meg Gatto
A vacant home owned by the Orleans Parish Sheriff’s Office caught fire early Tuesday, reigniting concerns from neighbors who had long warned about the dangers of neglected properties.

Top Story

Metairie family overwhelmed by community support

Metairie family overwhelmed by community support as their two young boys face terminal disorder

Updated: Nov. 21, 2024 at 10:20 PM CST
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By Meg Gatto
A local family receives overwhelming support after we reported about their two young boys both living with a rare, terminal genetic disorder. They say they're keeping love alive with their community’s help and a new gift from God.

Top Story

FOX 8 Defenders: Loan company waives more money owed by men who visited Spring View Medical...

FOX 8 Defenders: Loan company waives more money owed by men’s clinic patients

Updated: Nov. 14, 2024 at 11:03 PM CST
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By Meg Gatto
Men face loans after Metairie clinic closure; some loans waived after complaints filed.

FOX 8 Defenders

Kenner Police Department, with federal support, shuts down fake GeauxPass phishing scam...

FOX 8 Defenders: How a Kenner detective took down Russian scammers

Updated: Nov. 7, 2024 at 11:55 PM CST
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By Meg Gatto
A Kenner detective’s quick action took down a Russian scam site posing as a Louisiana toll payment portal

FOX 8 Defenders

Tire dumping in NOLA east

Frustrated resident demands action as illegal dumping piles up on Old Gentilly Road

Updated: Nov. 1, 2024 at 10:16 PM CDT
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By Meg Gatto
Resident urges city action on worsening illegal dumping along Old Gentilly Road, impacting safety and quality of life.

FOX 8 Defenders

Metairie resident Keith Juneau questions the accuracy of his Jefferson Parish utility bill.

Fox 8 Defenders: Metairie resident’s utility bill 10 times higher than normal

Updated: Oct. 29, 2024 at 6:18 PM CDT
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By Chris Welty
Residents question accuracy of meters

FOX 8 Defenders

Orleans D.A. considers criminal charges for owner of Willows apartments

FOX 8 Defenders: Bat infestation at The Willows could lead to criminal charges against owner

Updated: Oct. 16, 2024 at 10:50 PM CDT
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By Meg Gatto
District Attorney’s office considers charges after code enforcement uncovers bat infestation at troubled New Orleans East complex

FOX 8 Defenders

Elderly New Orleans East woman worried for safety of her home

FOX 8 Defenders: 94-year-old New Orleans East woman worried for safety of her house

Updated: Oct. 16, 2024 at 9:28 PM CDT
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By Meg Gatto
An elderly New Orleans East neighbor won't sleep in her bedroom for fear a tree next door, may fall on her home. One real estate lawyer says the city must get involved.

FOX 8 Defenders

OPSO auctioning off properties it owns

FOX 8 Defenders: Orleans Sheriff’s office auctioning off properties neighbors have long complained about

Updated: Aug. 26, 2024 at 3:56 PM CDT
|
By Meg Gatto
Sheriff Susan Hutson has decided to auction off several blighted homes owned by her office following a FOX 8 Defenders investigation

FOX 8 Defenders

Neighbors have repeatedly told the Fox 8 Defenders they are fed up with the state of disrepair...

Fox 8 Defenders: Gentilly neighbors fed up with vacant home

Updated: Aug. 20, 2024 at 10:48 PM CDT
|
By Meg Gatto
Sixteen months after our first report on the Cartier Avenue house, modest changes visible

News

New Orleans City Council votes unanimously to revoke tax-exempt status of The Willows apartments

New Orleans City Council votes unanimously to revoke tax-exempt status of The Willows apartments

Updated: Jul. 25, 2024 at 12:23 PM CDT
|
By Meg Gatto
The council called this a huge day for the city, helping tenants who otherwise may not be able to help themselves.

FOX 8 Defenders

With the house at 5700 Vicksburg Street now gone, neighbors are concerned about overgrown...

Fox 8 Defenders: Lakeview neighbors face new problems after blighted house demolished

Updated: Jul. 16, 2024 at 4:49 PM CDT
|
By Meg Gatto
Some Lakeview neighbors who fought since Katrina to get a blighted house torn down, thought they'd won the battle with the absentee homeowner. But now, with the house gone, they've got new problems on the property.
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